Your registered email address:
Please check your email for information about what to do next (also see below).
If you can't remember what email address you used please contact your studio/instructor.
If you do not receive an automated message within the next few minutes please check your spam folder.
You may find it helpful to add 'firstname.lastname@example.org' to your safe senders list.
B.T. users only: Please write to email@example.com asking them to unblock messages from firstname.lastname@example.org
This is the procedure for recovering your password:
Initially we ask you to enter you email address (above) and click the ‘Request Password’ link.
The page should then tell you that an email has been sent with a link.
Does this happen or does it tell you something different?
If okay, you will need to check your emails and follow the link provided.
Have you received such an email?
If so, note the link will time-expire in 24 hours
Follow the link. Once the page loads you will be asked to re-enter your email address and click ‘Display Password’.
Your password should then be revealed.
If is not revealed then follow the ‘Difficulty viewing’ link. This should open a new page with your password revealed.